What to expect from a Sharties service – your introduction to a crap-free life.

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Welcome to Sharties Dog Waste Removal!

We’re thrilled to have you join our community of pet-loving clients dedicated to keeping their outdoor spaces clean and enjoyable for both humans and furry friends alike. If this is your first time working with us or are thinking about booking a Sharties service, here’s a breakdown of how we do business (pun intended).

Schedule your first service.

Arrival on your service day.

On the scheduled day of service, our friendly staff will arrive promptly at your property ready to work. A few things to note here:

  1. Our staff must have access to the yard or service area without having to wait longer than 5 minutes for access, go through your home, or hop walls/fences.
  2. If you will not be home during the time of your service, please provide us with specific instructions on how to securely access and close/lock the yard before our arrival. If we don’t have a way to get into the work area, we will reschedule the service and leave you a note.
  3. If your dog tends to growl, bite, jump on, or repetitively bark at strangers, please either keep your pup inside or restricted to one section of the yard. We will not risk working close to dogs we feel uncomfortable or in danger around. We love canines and we don’t mind them roaming the lawn while we work. Still, we value the safety of your dogs and our team, and will refuse service if there’s potential for any injuries or accidents.

Once we’re in your yard, we will meticulously scour and remove all pet waste. You can expect us to be equipped with all necessary tools and tactics for safely ensuring that no poop gets left behind.

Before we go…

Prior taking off, we make a final pass of your outdoor space to assure we got every last landmine. Your satisfaction is our top priority, and we won’t leave until we’re confident that your yard has been properly serviced.

If you’re interested in discussing subscription plan options, we are happy to go over that with you before departing. We’ll also be sure to follow up over text to make sure you’re happy with the work we provided.

Payment Options

We aren’t picky about payments. If you prefer to pay with card, you can either do that while scheduling your service online or we can send you an invoice through email once the service is complete. If you’d rather pay cash, you can pay us before we leave once the service is complete. Bank transfers are also accepted, as well as PayPal.

We strongly recommend you let us know your desired payment method before the service so that we can get any necessary information or invoices to you sooner rather than later.

As for monthly subscription payments, you can choose to be billed once a month or right after each service is completed, your choice. We do not require contracts and hold no obligations over you or your dog’s head. No hidden fees, either. We do, however, charge a late fee for those who fail to pay their bill within seven days of receiving it.

Peace of Mind

Ultimately, our goal is to eliminate anything and everything dog poop-related from your mind. We’re passionate about creating a cleaner, healthier, and freer lifestyle for you and other local dog-owners. If you’re ready for a crap-free life, scheduling a Sharties service is your first-class ticket there.